FAQ'S
What materials do we use?
Jersey
Satin (30% Satin 70% Polyester)
Modal
Linen
Learn more about different materials we use in our material comparison chart here.
Why does my scarf feel stiff or less soft than expected?
To ensure your scarf remains soft and in good condition we recommend:
Hand wash in cool water with a gentle detergent.
Air dry rather than machine dry.
Steam to achieve a softer, crinkle free finish.
Does the brand have ethical labour policies>
Yes, our labour processes and supply chains are 100% ethical only and are female empowering workplaces.
Can I return my scarf or accessories if I don't like the size or colour I chose or changed my mind?
Yes, we accept returns if your item is unworn, undamaged and in it's original packaging. Please visit our our Returns & Refunds page for more information.
My order didn't arrive, what do I do?
Please use your tracking number that was sent to you via email and contact the shipping carrier directly.
I'm not in Australia, can I still purchase?
Yes babe! We ship world wide! Free shipping throughout Australia and $10 flat rate international shipping. Check out Shipping page for more information.
Do you have AfterPay or Klarna?
Yes! You can buy your Friday Made pieces now and pay for it later with AfterPay or Klarna - for our Australian customers only.
I want to share my photos/videos wearing my scarf, what do I do?
We always love seeing you all with your new Friday Made pieces! Please tag us on Instagram or TikTok - you can find us at @fridaymade_. Alternatively, use the hashtag #fridaymade
How much is shipping?
Please refer to our Shipping page for information related to shipping and costs.
Does shipping include import tax/charges?
No. Please refer to our Shipping page for information related to shipping and costs. Due to the value of our products all items we sell are considered "low-medium value shipments". Therefore, it is often unlikely you will be faced with duties and customs taxes for your purchase. If customs for your region have any queries in regards to duties that are required, they will contact you directly on the email address provided at purchase.
How long will my order take to arrive?
We do our best to ship all orders within 3 business days. Shipping will vary on your selected shipping method. Please visit our Shipping page for more information.
How are we sustainable?
We use sustainable materials and processes. We will ship one packaging bag per order, and all pieces will be shipped within this single bag and a shipping box.